Contact Policy

At SIPS Herbal Tea Blends, we are dedicated to ensuring your tea ritual is seamless from order to steep. Whether you have a question about our loose-leaf blends, teaware, or an existing order, we are here to help.

How to Reach Us

• Email: hello@sipsherbalteas.com

• Response Time: We aim to respond to all inquiries within 24 to 48 business hours (Monday – Friday).

Common Inquiries

• Order Updates & Tracking: Please include your Order Number (e.g., #SIPS-1001) in the subject line for faster assistance.

• Address Changes: If you need to update your shipping address, please email us within 12 hours of placing your order.

• Wholesale & Local Event Inquiries: Send an email with "Wholesale Inquiry" in the subject line, and our team will get back to you with product catalog details.