Shipping policy
Shipping Policy
Processing & Fulfillment
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Order Processing Time: All orders are hand-blended and packaged in small batches in College Park, GA. Orders are processed within 1 to 3 business days (excluding weekends and major holidays).
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Order Confirmation: You will receive a confirmation email with a tracking number as soon as your package ships.
Shipping Rates & Estimates
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Standard Flat-Rate Shipping: $5.99 on all domestic orders under $50.00. Standard delivery typically takes 3 to 5 business days via USPS.
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Free Shipping: FREE standard shipping on all domestic orders of $50.00 or more (calculated before taxes and after discounts).
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International Shipping: At this time, SIPS Herbal Tea Blends ships within the United States only.
Returns, Damaged Items & Issues
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Order Revisions: Please double-check your shipping address at checkout. If you need to make an address correction, contact us within 12 hours of placing your order.
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Damaged or Missing Packages: If your teaware or tea tins arrive damaged, please take a photo and contact us within 48 hours of delivery at
hello@sipsherbalteas.com. We will promptly send a replacement or issue a resolution.